Data Security
The protection of your personal data is important to us. This privacy statement explains what kind of personal data we collect from you through our website and how we use this data. snoozemattress.gr, in compliance with the legislation on the protection of personal data, keeps your personal information on a secure central server. In application of Law 2472/1997 "on the protection of the individual from the processing of personal data" as currently in force and in compliance with the EU Regulation. 2016/679, of Directive 2016/680 on the general data protection of the EU (GDPR), the personal data of all customers that come to our knowledge in the context of a transaction are registered by our company in a data file and may not are further transmitted in Greece or abroad unless the transmission of the data is required by law. If you are under 16 years of age, you must have your parents' consent before using the services of this website.
snoozemattress.gr takes all appropriate measures to secure the privacy of user/customer communications and transmitted information and data in accordance with current legislation. However, snoozemattress.gr does not guarantee the security of data transmitted via networks to the extent that their protection is not achieved by taking appropriate security measures imposed by law and any related direct, indirect, positive, cumulative, material or non-material damage that the user may have suffered from his access to the internet.
Who we are and how to contact us
The website www.snoozemattress.gr is the online store, which constitutes the online presence of the company "COCOLATEX M.IKE" (VAT 800932500, DOU IONIAS, VAT number 145228604000). The headquarters of the company is located in Thessaloniki 54500).
You can contact us for any question or other questions regarding the collection and use of Personal Data or this privacy statement and to exercise your rights under the law for the protection of personal data at e-mail: info@snoozemattress.gr
Notice of Your Rights
The legislation provides for data subjects, the existence of a right to submit a request to the data controller for access and correction or deletion of personal data or restriction of processing concerning the data subject or a right to object to the processing, as well as a right to data portability , as well as revocation of any consent you have given with future effect.
For related matters you can contact the "Personal Data Protection Authority: Kifisias 1-3, 115 23 Athens, Greece"
01. General Terms
The company reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store, whenever it deems necessary. Since the online store is constantly expanding, updating and improving the products offered, it is natural to renew this policy as well. It is recommended that each user/customer be informed on their own initiative at regular intervals of any changes to the content of this personal data protection policy, which may be modified from time to time, without prior warning. Contracts through the online store are drawn up in the Greek language.
02. Information on the products sold
The presentation of the products for sale in this online store has the character of an invitation to users to submit a contract proposal, however such presentation does not in any way constitute a commitment by the company for the availability and adequacy of the displayed products. Therefore, the company is committed to the accuracy, truth and completeness of the information listed in the online store, regarding the identity of the company and the transactions provided through the online store, however, the company, in the context of in good faith, is not responsible and is not bound by electronic data entries made due to error/mistake according to common experience and is entitled to correct them whenever it becomes aware of their existence. The product photos are indicative.
03. Limitation of the company's liability
The company does not guarantee the availability of the products displayed in the online store, but informs the interested user/customer, based on the data kept, of the availability or non-availability and undertakes, in the event of a change in these data, to promptly inform him of the non-availability. The online store provides information about the content (eg names, information, photos, illustrations) and properties of the products available through the website, as they actually are. In no case is the company responsible for any damage (which may consist of loss of profits or data) that the user of the online store or a third party may suffer due to a cause related to the operation or non-operation of this online store of the COMPANY, the use of it or with the inability to provide products and information available from it or from any unauthorized interventions by third parties in products and information available through it.
04. Use of hyperlinks
The links that may be included in this online store lead to pages of the store or in some cases may lead the user to go from it (online store) to websites of third party providers, businesses, etc. These associated websites are not under the control of the company, therefore it bears no responsibility for the contents of any such website or any link included in an associated website. The company is not responsible for internet broadcasts or any form of transmission received from any linked website. Without the use of such links being mandatory for the user/customer, the company may provide such links in its online store, only to facilitate the use of the online store, while in no case does their use indicate that the company approves or accepts their content.
05. Protection of Personal Data
With the sole purpose of serving each user/customer, the company has created a simple and user-friendly online store, in which, when placing an order, the user/customer enters specific information related to the processing of their order and is kept by the company. This Privacy Statement and the attached Terms and Conditions of Use of this website describe the data collection method from this online store, the use of this data and the terms and conditions of use of this website. This Privacy Statement refers exclusively to the personal data of the user/customer, which he voluntarily registers when placing his order on this website, in order to achieve direct and meaningful communication of the user/customer with the online store, to provide to the user/customer answers to any questions he asks and ultimately to be served with the execution of his order.
Whenever you choose either through the online ordering process or through the phone ordering process to let us know your email address and/or your mobile phone number and/or the details of the payment method you choose e.g. credit and/or debit card, you simultaneously choose the provision and retention of your personal data by us. snoozemattress.gr will never use your personal data for purposes other than those mentioned in this text.
06. Collection of Information
In order to better serve you, it is important that you provide us with certain information related to the processing of your purchases that is kept by us.
The information collected through the online store is intended to measure traffic on the company's website, determine user/customer requirements for the products offered and facilitate transactions with the company, which does not distribute email addresses or other information concerning users/customers. For the users of the online store, it is possible to visit it, without being required to reveal their identity, unless they wish to do so. However, it is necessary to declare their personal data in the event that they wish to order products through the online store.
Use of Information
This online store collects the following types of information about users. In particular, it collects:
• data that the user provides, in order to execute his order,
• data that the user provides when logging in through another platform (e.g. through social media Facebook, Google+, etc.).
When filling out any order form in the online store, the customer's information is requested such as:
• the full name
• the address
• the postal code of the area of residence
• his email address
• the telephone number
• and the method of payment for the order.
In addition, more specific information may be requested, such as shipping and delivery details of an order, billing information or details about a requested offer. The company makes use of the information given during the electronic submission of the form, in order to communicate with the customers on matters related to the delivery of the order, the confirmation and identification of the customer in any necessary case. Also for information on new or alternative products offered by the online store.
07. Access to Information
Each order processing requires the collection of personal information, to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are required the first and only time, is guaranteed in every case. Any supporting document and document that certifies and declares the customer's identity remains strictly confidential and is checked only by the responsible department of the online store. The provision of the user/customer's personal data means that he consents to this data being used by the employees of this online store for the reasons mentioned above. This online store requires its employees and website maintainers to provide its users/customers with the level of security mentioned in this Privacy Statement. In no other case can this online store snoozemattress.gr share with others the personal information of the user/customer, without their prior consent, unless this is required by legal means and under specific conditions permitted or imposed by law or based on court order, the collection, use and disclosure of personal data, which have been provided.
08. Processing of information
This online store allows its users to have access to correct, change, complete or even delete data and information that they have entered. If they choose to delete a piece of information, the online store will act to delete that piece of information from its records immediately. For the protection and safety of the user, the online store confirms that the person making the changes is indeed the same person as the user. Changing or correcting the user's personal data can be done through the email registration page. It is made clear that the company makes every effort to protect the personal data of each user/customer, but the protection of passwords on the website of the online store depends solely on the user/customer himself.
09. Cookies Policy
The online store has the possibility to use cookies as part of the facilitation and operation of the services through its website. Cookies are small files (text files), which are sent and stored on the user's/customer's computer, allowing websites, such as this online store, to function smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause damage to users' computers and the files stored on them. Cookies are used to provide information and process orders. Their use is absolutely necessary in order for the website of this online store to function properly and seamlessly.
What are cookies?
Cookies are pieces of information, which in the form of small text usually consisting of letters and numbers, are stored in the browser of the operating system you use (Safari, Chrome, Firefox, etc.), helping to make our site work more efficiently. Cookies do not cause damage to the users' computers nor to the files stored on them. The information stored in cookies is used for identification purposes. This is how we can operate our website efficiently and monitor the behavior of Website visitors. snoozemattress.gr uses Cookies to provide users with information and to process the services provided through the website.
Different types of cookies:
- Functionality Cookies: They allow the execution of basic functions of the site, such as adding products to the cart and saving products to the wishlist.
- Preference Cookies: These cookies "remember" your preferences while browsing our site, so that we can recommend the appropriate products based on your needs.
- Advertising Cookies: With advertising cookies we want to show you ads relevant to your interests so that we don't bother you with spam.
- Analytics Cookies: They enable us to evaluate the effectiveness of various functions of our site, so that we can continuously improve the experience we offer you.
Specifically:
Third-party vendors, including Google, may display Company advertisements on Internet sites.
Third party suppliers, including Google, may use cookies to update, optimize and display advertisements based on the user's previous visit to the snoozemattress.gr website.
snoozemattress.gr may also use cookies from a previous visit to its website for remarketing.
snoozemattress.gr may also use cookies from a previous visit to its website for remarketing. here.
You can set your browser to notify you each time before a cookie is downloaded and decide whether to download it or reject it. In this case, keep in mind that you may not be able to use all the features of the page.
snoozemattress.gr may use Google Analytics features for display advertising (eg, remarketing, Google Display Network impression reports, Doubleclick Campaign Manager integration, and demographic and interest reports).
By using Ad Settings, visitors can opt out of Google Analytics for display ads and customize Google Display Network ads.
Here are the opt-out options available of Google Analytics for the web.
snoozemattress.gr complies with Google AdWords Interest-Based Advertising Policy and the restrictions on sensitive categories and uses remarketing with Google Analytics for online advertising.
snoozemattress.gr and third party suppliers, including Google, together use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie), for updating, optimizing and displaying advertisements, in accordance with previous visits of some users to its website;
snoozemattress.gr and third-party vendors, including Google, use both first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to perform reports on how impressions of snoozemattress.gr advertisements, other uses of advertising services and interactions with these ad displays and advertising services related to visits to the snoozemattress.gr website.
snoozemattress.gr may use data from Google's interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics.
Skroutz Service Usage Data
Our company, in order to be able to evaluate and continuously improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which operates with cookies. Through this service, if you have previously given your consent through Skroutz.gr, usage statistics are securely communicated by us to Skroutz. The data received by our company through this service is covered by the privacy policy as well as the cookie policy at Skroutz.gr, at the end of which you can also revoke any consent you may have.
10. Security of Transactions
This online store is committed to ensuring the security and integrity of the data it collects about the users of its website, which is why it has adopted procedures that protect the personal data that users register on its website or provide it with any other means. These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.
All payments made using a card are processed through our secure online payment platform with encryption. Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
11. Acceptance of Privacy Protection terms
The use of the website of this online store by the respective user/customer means unconditional acceptance and consent to this Privacy Statement, as well as to the terms and conditions of use of the website that have been announced through it.