The Website www.snoozemattress.gr is the online store of the company “COCOLATEX SMPC ” (Tax Identification Number 800932500, Tax Office IONIA, No. 145228604000). The headquarters of the company, are located (Thessaloniki 54500), tel: 2310797362.
This e-shop enables both our customers and all internet users to be informed immediately about the products offered by our company, as well as to make their purchases electronically.
Users of www.snoozemattress.gr acknowledge that they will not use the www.snoozemattress.gr Website to post, publish, email or otherwise transmit any content that is illegal, harmful, threatening, offensive, defamatory or infringing. of someone else’s privacy. In addition, individuals accept that the products they order through the online store www.snoozemattress.gr are intended for personal use.
INTELLECTUAL PROPERTY RIGHTS
Αll content on the Website, including images, text and audiovisual material, graphics, photographs, drawings, texts, services and products are the intellectual property of and are protected by www.snoozemattress.gr the relevant provisions of Greek law, European law and international conventions. No part of this site may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, without our written permission. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or for commercial or other purposes is permitted only with the prior written permission of www.snoozemattress.gr . The names, are protected by Greek, EU and international trademark and industrial and intellectual property laws. In any case, their appearance and display on the website www.snoozemattress.gr and in the online store should in no way be construed as a transfer or assignment of their license or right of use.
SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for authenticating websites to web users and for encrypting data between network users and web servers. An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during their transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer. In addition, personal security is the password you give when you become a member of www.snoozemattress.gr . In order to present any of your personal information, the username and password must first be given. For this reason, you need to keep these items safe so that they do not fall into the hands of others. We also advise you to create a password using symbols along with alphanumeric characters.
Finally, it should be reminded that the credit card details are not stored in the company’s storage media during the transaction but are registered directly in a secure environment of the partner company that has undertaken the routing of the cards.
All payments made using the card are processed through the electronic payment platform encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.
All transactions you make are governed by International and European law, which regulates issues related to e-commerce as well as the Law on Consumer Protection (Law 2251/1994), which regulates issues related to with distance sales.
PRODUCT ORDER AND CONSUMER PROTECTION
Orders through the online store www.snoozemattress.gr are concluding distance selling contracts, which are governed by the legal framework of Law 2251/1994, as in force in other applicable Greek and Community legislation.
You have the possibility of concluding a valid order through the e-shop, if you are legally competent in compliance with the articles of the Greek Civil Code (unless you have reached the age of eighteen and you are not in legal aid regarding the conclusion of a sales contract). Orders can also be placed by representatives of legal entities, while the company reserves the right to demand the return by the supervisor or guardian of any orders, which will be made by legally incompetent persons.
ORDER CONFIRMATION / UPDATE
The consumer is informed through the website by the company before completing his order about the identity and address of the supplier, the essential characteristics of the product, the price, the quantity, the shipping costs, the payment method, the delivery date, the duration.
Upon sending the order form, the consumer receives electronically a copy of the order at the e-mail address stated during the registration of his order, which includes a detailed description of the goods of the order and a unique code, with which will be able to monitor the progress and development of his order (in case he is a member).
Debit your credit or debit card. The card is charged on the day of the start of the shipping process, except for products that are manufactured according to consumer specifications or are clearly personalized, for which the credit card is charged immediately after the confirmation of your order. The online store has taken all the necessary measures for the security of your transactions through your credit card and all credit card holders are subject to validity checks. You are also able to pay interest-free installments based on current commercial policy. By choosing the specific payment method, you will be transferred to a secure transaction environment of the partner company that has undertaken the routing cards, where you will be asked for all the details of your card.
In case your credit card is not approved by your bank, the company reserves the right to cancel your order.
Your order will be on hold and will be processed when we confirm that the amount has been deposited. To facilitate the process, please send us a copy of the deposit in which you must have stated your order number and name, to the email. If you can not send us the receipt, please send us an e-mail with the date of deposit, deposit bank, deposit number, order number, your name and a contact phone number to the above email address. In case of no deposit within 2 days your order will be canceled.The prices listed on www.snoozemattress.gr include VAT. 24%.The consumer is not obliged to pay if he does not receive the legal document (receipt, invoice).
Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined time we will inform you via e-mail, in order to tell us if you wish, under them the conditions, the completion of your order. www.snoozemattress.gr is not responsible for any situation beyond its own fault and will do everything humanly possible for your best service. www.snoozemattress.gr reserves the right to modify or renew the available products, the sale prices and the other terms and conditions of the transactions. www.snoozemattress.gr undertakes to update this text for any changes or additions. The Consumer Code of Ethics for E-Commerce as formulated based on the Ministerial Decision of the Minister of Economy and Development is the Government Gazette of the Hellenic Republic (22/03/2017, No. 9